Zurich One customer portal

Prize draw information

Conditions of entry

The organizer of the competition is Zurich Insurance Company Ltd ("Zurich"). It is giving away the competition prizes described in the portal to winners drawn at random from all customers registered for the Zurich One customer portal. 

Participants

Main draw:

All eligible customers who register between August 31 and December 31, 2024, will automatically be entered in the main prize draw. Multiple entries by one customer are automatically excluded.

The competition closes on December 31, 2024. Winners will be drawn at random from all participants. The prizes will be sent to the respective addresses stored in the customer portal by January 31, 2025, at the latest.

Monthly prize draws:

Eligible customers who log in to the customer portal at least once between the 16th of the previous month and the relevant date (see «Prices») automatically take part in the monthly prize draws – and they do so each time they log in (up to a maximum of three times per raffle period).

To be eligible (for either prize draw), customers must be resident in Switzerland and have reached the age of 18. Employees of Zurich Insurance Group companies and Zurich General Agencies are not eligible unless they are participating as customers.

Entry is free of charge. The conclusion of an additional contract is not required for participation and, if a contract is concluded, this has no influence on the chances of winning. 

The closing date for entries is the date stated in each case. Winners will be drawn at random from all participants. The prizes will be sent to the address entered in the customer portal no later than four weeks after the draw.

Deregistration from the competition 

Customers who do not wish to take part in the competition can unsubscribe by sending an e-mail to zurichone@zurich.ch.

Prizes

Main draw

The main prize is a stay worth 3,500 Swiss francs in one of the following three hotels

  • Beau-Rivage Palace
    Chem. de Beau-Rivage 21
    1006 Lausanne

    Offer: 
    - 2 nights’ stay in a Superior Lakeview Room in double occupancy, including breakfast
    - Access to Guerlain Spa
    - Free transportation card and free wifi
    - Multi-Course “La Côte” set menu for 2 persons at PIC at Beau-Rivage Palace including 1 bottle of red or white wine from Lavaux (as per Sommelier’s discretion), mineral water and coffee or tea
  • The Chedi Andermatt
    Gotthardstrasse 4
    6490 Andermatt 

    Offer:
    - 2 nights in a Deluxe Suite with The Chedi breakfast
    - 50 min Signature Massage for 2 guests in The Spa
    - 6 Course Omakase dinner for 2 guests in The Japanese with sake pairing
    - 2 The Chedi bathrobes as giveaway
  • Hotel Schweizerhof Lenzerheide 
    Via Principala 39
    7078 Lenzerheide 

    Offer:
    - 5 nights for a family in a beautiful family room incl. half board
    - The voucher can be redeemed in summer 2025 & 2026 (May to November, excl. high season and on request)

The competition closes on December 31, 2024. Winners will be drawn at random from all participants. The prizes will be sent to the respective addresses stored in the customer portal by January 31, 2025, at the latest. 

Monthly prize draws

In addition, all log-ins will be entered in a monthly prize draw for prizes in one of these three categories:

  • by October 15, 2024: 200 x two SBB day passes
  • by November 15, 2024: 100 x Switzerland Travel Center vouchers worth 500 Swiss francs each
  • by December 15, 2024: 714 x Swiss Coupon Pass books worth 49 Swiss francs each

The closing date for entries is the date stated above in each case. Winners will be drawn at random from all participants. The prizes will be sent to the address entered in the customer portal no later than four weeks after the draw.

Validity of the prices

Main draw:

The hotel vouchers are redeemable until 12 months after the date of issue, and are subject to the availability of the respective hotel.

Monthly prize draws:

  • SBB day passes: valid 12 months after the date of issue
  • Switzerland Travel Center voucher: valid 12 months after the date of issue
  • Swiss Coupon Pass book: offers valid from December 1, 2024 to November 30, 2025

The closing date for entries is the date stated above in each case. Winners will be drawn at random from all participants. The prizes will be sent to the address entered in the customer portal no later than four weeks after the draw. 

Further information

The photos in the Zurich One customer portal (The Chedi and SBB day passes) were kindly provided by Switzerland Tourism.

Data privacy

Zurich itself processes the personal data you provide in the registration form for the purpose of handling the competition and marketing and does not pass it on to third parties. The following contact addresses are available for questions in connection with data processing by Zurich: Data privacy or Zurich Insurance Company Ltd, Data Privacy, P.O. Box, 8085 Zurich.

Further conditions

The judges’ decision is final. No correspondence will be entered into. There will be no cash payment and no exchange of prizes. Prizes may not be sold to third parties.

Can I participate more than once?

Only one entry per person is possible in the main prize draw. This is submitted automatically when you register via the customer portal. 

Anyone can take part in the monthly prize draws multiple times (up to a maximum of three time per raffle period). Participation is automatic when you log in between the 16th of the previous month and the date of the prize draw.