Declare your insurance online

The invitation letter for the declaration containing your registration data will be sent to you once a year by post. The declaration can be carried out only with this information.

For security reasons and for clear identification, your customer number and contract or policy number must be provided upon registration. You will find the contract or policy number on policy, invoice, or correspondence documents.

Simply use your own name and e-mail address to register. You do not have to register every single customer. Once you have registered, all you need to do is enter the customer number and the contract or policy number of an insured person. Then enter the data to be declared for this person and click on "Change customer" to enter the data for other insured persons. 

Our video guide also shows you how the declaration works.

For the declaration, you always need the customer number and the contract or policy number for the respective insurance. We send this information to the insured person or their representative every year.

You can reset your password yourself by answering your specified security question. If this does not work or you no longer know the answer to your security question, please contact our technical support at 0800 81 81 82 or by sending an e-mail to dec.support@zurich.ch.

If you lose your invitation letter, you are welcome to contact our technical support. You can reach us at 0800 81 81 82 or by sending an e-mail to dec.support@zurich.ch.

Zurich takes your privacy and data protection very seriously. We attach great importance to a trusting relationship and to the protection of your data. The online privacy policy and the general privacy policy for insurance products explain how Zurich collects and processes personal data.

You will be guided step by step through the declaration on our platform and receive additional information to help you with some of the input screens. If you have any further questions regarding content, please contact the Zurich general agency listed on our declaration invitation or your insurance broker.

You can submit the correct data again via the declaration portal. To do so, log in to the platform again, click on "Make correction", and select the insurance product you want to correct.

If you would like to inform us of the correction in another way, please contact your responsible Zurich general agency (contact details can be found on the invitation letter you received) or your insurance broker.

The agreed provisional data in your policy and therefore also the provisional initial premium can be adjusted after receipt of the final premium invoice. Please contact your local Zurich general agency (contact details can be found on the invitation letter you received) or your insurance broker.

There can be various reasons for this: 

• You pay a fixed premium for this contract and therefore do not have to declare your details to us. In this case, check your contract for any risk changes (e.g. changes to fixed insured wage amounts, turnover values, etc.) and get in touch with your contact person if you need to make any adjustments.
• Your insurance is one of the products for which online declaration is not yet possible. You will therefore receive a paper form. 

We are continuously expanding our declaration platform so that we can offer online declarations for even more insurance policies in the future.

Please forward the invitation letter and your contract or policy number to your trusted fiduciary. They can register using the registration or login data. At your request, Zurich can revoke access to the platform at any time. 

If you have not received or will not receive a new policy with adjusted premium rates for the next calendar year, the previous premium rates (shown on the current policy document) will continue to apply. If you are unsure, you can also contact your responsible Zurich general agency (contact details can be found on the invitation letter you received) or your insurance broker.

The uniform salary reporting procedure (ELM) eliminates the need to manually fill out countless forms for different recipients, and the data is sent electronically directly from your payroll department with the click of a mouse.This creates the following advantages for you:

• There is no longer any need to fill out declaration forms for personal insurance
• Encrypted transfer of salary data to multiple recipients with a single click
• Savings through reduced administrative costs
• Time savings thanks to reduced verification
• Correct wage data

The prerequisites for this are Swissdec-certified payroll accounting software (providers can be found at www.swissdec.ch) and configuration of the payroll program with your Zurich insurance profile before the first salary payment of the year.