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Cancellation Insurance

If you have to cancel your trip: Cancellation Insurance ensures that you are refunded the costs of your trip if you are unable to travel. This insurance is a module in our Relax Assistance Travel Insurance.

Our protection for you

Cancelling a trip is annoying, but sometimes unfortunately necessary (e.g. in the event of illness or accident). Zurich covers the cancellation costs if you are unable to travel. This cover is included in the basic package of our Relax Assistance travel insurance and can also be taken out as an individual module if required.

International travel insurance

Whether as a single module or as a package - with us you are always suitably insured when travelling. Put together your insurance cover according to your needs. So you only insure what you really need.
Single
Cancellation Insurance
  • Assumption of cancellation costs if the trip cannot be started 
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Basic package
Relax Assistance Travel Insurance

Cancellation costs 

  • Assumption of cancellation costs if the trip cannot be started  

Travel insurance 

  • Assumption of return travel and additional costs if the trip has to be interrupted 

Alternative travel

  • Assumption of travel costs following medically necessary repatriation during the trip 

Travel legal protection abroad 

  • Assistance with travel-related legal cases abroad
More information
Single/Additional
Roadside assistance
  • Assumption of costs for roadside assistance on site, with your own or someone else's motor vehicle and ensuring mobility 
  • Assumption of additional costs up to CHF 5,000 (incl. replacement vehicle) if the motor vehicle is no longer usable 
  • Roadside assistance for bicycles and motorised bicycles also insured
More information

Do you have any questions about cancellation insurance?


What Cancellation Insurance covers

  • Vacation arrangements; language and summer school courses
  • Trips by air, rail and ship that you have booked
  • Rental costs of vacation homes, boats, passenger vehicles and mobile homes 

... of the insured persons, irrespective of who made the booking or bore the costs.

Cancellation Insurance goes into effect in the following situations

  • If you or someone close to you (such as a family member, close relative, fiancée, godparent) becomes seriously ill, has a serious accident or dies
  • If your deputy at work is unavailable for health reasons
  • If your property at home is severely damaged, for example, by fire or water
  • If public transportation and/or your taxi to the airport or railway station in Switzerland is unavailable
  • If strikes, riots, natural disasters or epidemics prevent you from traveling

Your benefits

  • Reimbursement of cancellation costs due as per contracts, including handling fees
  • If you have to delay your travel plans, Zurich will reimburse the costs of your stay that you paid for but did not use, as well as the additional costs of your onward journey
  • The maximum reimbursement amount for Cancellation Insurance is CHF 30,000 per person; CHF 120,000 for all persons traveling together

Good to know

  • Cancellation Insurance also covers ticket costs for concerts, theater tickets and other events where the ticket costs CHF 100 or more
  • If your dog or cat becomes ill or has an accident, Zurich pays the cancellation cost owed, including handling fees
  • If you are unable to travel because you have misplaced your personal travel documents, your cancellation costs are insured
  • If you or another person insured under this policy are unable to travel due to complications with pregnancy, Zurich Cancellation Insurance covers the cancellation costs

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