How do I receive my login data for the declaration platform?
An invitation letter for the declaration, which includes your registration or login data, will be sent to you once a year. The declaration can only be carried out with this letter.
An invitation letter for the declaration, which includes your registration or login data, will be sent to you once a year. The declaration can only be carried out with this letter.
For security reasons and for clear identification, your customer number and contract or policy number must be provided upon registration. You can find the contract or policy number on policy, invoice and correspondence documents.
Simply use your own name and e-mail address to register. You do not have to register every single customer. Once you have registered, all you need to do is enter the customer number and the contract or policy number of an insured person. Then enter the data to be declared for this person and click on "Change customer" to enter the data for other insured persons.
Our video guide also shows you how the declaration works.
For the declaration, you always need the customer number and the contract or policy number for the respective insurance. We send this information to the insured person or their representative every year.
If you lose your invitation letter, please feel free to contact our technical support. You can contact us at 0800 81 81 82 or by email at dec.support@zurich.ch.
Zurich takes your privacy and data protection very seriously. We attach great importance to a trusting relationship and to the protection of your data. The online privacy policy and the general privacy policy for insurance products explain how Zurich collects and processes personal data.
You will be guided step by step through the declaration on our platform and receive additional information to help you with some of the input screens. If you have any further questions regarding content, please contact the Zurich general agency listed on our declaration invitation or your insurance broker.
You can submit the correct data again via the declaration portal. To do so, log in to the platform again, click on "Make correction", and select the insurance product you want to correct.
If you would like to inform us of the correction in another way, please contact your responsible Zurich general agency (contact details can be found on the invitation letter you received) or your insurance broker.
The provisional salary agreed upon in your policy and therefore also the provisional premium invoice can be adjusted after receipt of the final premium invoice. Therefore please contact your responsible Zurich general agency or your insurance broker.
There can be various reasons for this:
We are continuously expanding our declaration platform so that we can offer online declarations for even more insurance policies in the future.
Please give the invitation letter together with your contract number or policy number to the fiduciary of your choice. They can then register using your registration or login data. At your request, Zurich can revoke access to the platform at any time.
Unless you have received or will receive a new policy with adjusted premium rates for the next calendar year, the previous premium rates (shown on the current policy document) are still valid. If anything is unclear, you can also contact your responsible Zurich general agency or your insurance broker.
The uniform salary reporting procedure (ELM) eliminates the necessity to manually fill out countless forms for various recipients. Instead, the data is sent electronically directly from your payroll department with a click of the mouse. This has several advantages for you:
The requirements for this are a Swissdec-certified payroll accounting software (providers can be found at www.swissdec.ch) and the configuration of the payroll program with your Zurich insurance profile before the first salary payment of the year.
Technical support: If you have any problems with registration or data transfer, please contact us at 0800 81 81 82 or by email at dec.support@zurich.ch.
Professional support: If you have any questions regarding content, please contact your responsible Zurich general agency (contact details can be found on the invitation letter you received) or your insurance broker.